(最後更新 Last Update 2025-02-11 11:00 UTC+8)
概述 SUMMARY
- Over 3 years of experience as a NOC network engineer in China Telecom Global (CTG).
- Knowledge of telecom networks, transmission (SDH, DWDM, OTN), switching, and IP.
- Experience in devices by different manufacturers, including Huawei, Ciena, ZTE, Nokia, Cisco, Juniper, Viavi, EXFO, etc.
- Good sense of importance, urgency, severity and sensitivity of different affairs in telecom industry.
- Trying some projects, e.g., everyoneip.com
工作經歷 WORK EXPERIENCE
China Telecom Global Limited, Hong Kong
chinatelecomglobal.com
Tier 2 Network Engineer & Vice Shift Supervisor
Feb 2024 – Oct 2024
- Design plans and reconfigure backbones or customer circuits when urgent issues happen. Normalize them after issues.
- Accept escalation from Tier 1 network engineer and analyze complex cases.
- Provide training to junior colleagues.
Assistant Tier 2 Network Engineer & Vice Shift Supervisor
May 2023 – Feb 2024
- Work as a shift supervisor when the original supervisor is off duty.
- Migrate over 400 customer circuits from old devices to new devices, which makes sure to get technical support from device vendors and saves cost.
Tier 1 Network Engineer
Jun 2022 – May 2023
(Same as below)
Network Trainee
Jun 2021 – Jun 2022
- Responsible for network operations and maintenance.
- Provide 7×24 technical support for network operations. Locate and restore issues: Check alarm and performance of IPLC/IEPL services; ping, trace route and do other checking for VPN/GIA services; monitor the status of transmission/IP backbones.
- Call and send issue notifications to inform NOC leaders, Tier2/Tier3 engineers, account managers or project managers according to internal regulations.
- Inform foreign colleagues (such as in Japan or Singapore) to fix the issue (for on-net resources) or report the issue to relative service providers and escalate them to fix it asap (for off-net resources). Communicate with colleagues, customers, providers to better understand the issues and find solutions.
- Hong Kong local IDC resources operations (check device status, set a hard loop, test optical power, connect the cable to a tester and set configurations, connect a temporary cable to restore services, etc.).
- Answer inquiries from customers and colleagues on Wechat, email or phone call.
Canluck 2U Group Holdings Limited, Hong Kong
carlico.com
IT Officer / Director Assistant / Marketing Manager
Nov 2020 – May 2021
- Managed the company’s existing websites. Built the new company website, write content, and cooperate with the designer.
- Built the online store on the selling platform WeiDian (weidian.com), including H5, WeChat mini-app and App. Operated the online store on Tmall.
- Wrote and collected documents such as meeting minutes, contracts, and product information. Followed up projects progress.
- Be responsible for online sales and promotion, looking for agents and partners on various social media platforms.
- Composed a business plan for the director’s new company and the files required to enter the Science Park. Communicated with technical partners in Mainland China.
教育經歷 EDUCATION
City University of Hong Kong (CityU)
Sep 2019 – Jul 2020
Master of Science, Electronic Information Engineering
Shanghai Jiao Tong University (SJTU)
Sep 2015 – Jun 2019
Bachelor of Engineering, Electronic Science and Technology
技能&興趣 SKILLS & HOBBIES
- Language: Mandarin (Native) / Cantonese (Native) / English (Fluent) / Japanese (Beginner)
- Knowledge in telecom network, mainly in transmission and switching, also in IP.
- Transmission: SDH, WDM, OTN theories. Huawei U2000 and NCE operations, such as check alarm and performance, configure circuits, set loops, etc. Experience in ZTE DWDM, Nokia OTN. Understanding in submarine cable systems.
- Switching: Ciena switch 5142, 5150, 5160 circuit configuration/reconfiguration and troubleshooting. Huawei switch S5700 series configuration.
- IP: Cisco, Juniper, Huawei routers troubleshooting: ping, trace, show int, show route, show configuration, etc.
- Tester: Familiar with Viavi (formerly JDSU) MTS-1000; EXFO LTB-2/FTB-2, test module 88260 8870, 8880.
- Others: Optical cable wiring, SFP and card replacement, optical power testing to locate issue between ODF, OTDR.
- Computer: Windows, MS Office, Programming languages (Python, MATLAB, Visual Basic)
- Website: Coding languages (HTML5, CSS3, JavaScript), Cloud (basic configuration of cloud servers on Linode), non-coding website build-up methods (WordPress, Wix, Shopify, SquareSpace, Weebly, Webnode, etc.)
- E-commerce: Store operation (HKTVmall, Taobao, Weidian, etc.)
- Social Media: Editing Bilibili/Youtube Videos, Writing and publishing WeChat articles, WeChat public account management, Social Media Operation
- Hobbies: Initial-D the Arcade(頭文字D激鬥), Japanese Manga, Chess, Online Games (StarCraft II, LOL), GAL Games
- HK Driving Licence No. 1&2 MT (輕型貨車棍波) studying. Expected driving test on 2025-05-12.
證書&資格&獎項 CERTIFICATIONS & QUALIFICATIONS & AWARDS
2023 China Telecom Global Best New Employee (Totally 10 people this year)